Testimonials

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Mike Reinders
Full Star Full Star Full Star Full Star Empty Star
6-27-2020
Mike Reinders

Quick service

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Robert Humphries
Full Star Full Star Full Star Full Star Empty Star
6-26-2020
Robert Humphries

Great job

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Alexandra Lara
Full Star Full Star Full Star Full Star Full Star
6-16-2020
Alexandra Lara

I was welcomed and everybody was very nice. I was able to be shuttled home and the driver Emily was also very nice!

DEALERRATER
Lauren
Full Star Full Star Full Star Full Star Full Star
6-11-2020
Bernie is the most reliable and diligent salesman out...

Bernie is the most reliable and diligent salesman out there. He worked so hard to get my dream car. Usni, Gregg, and Todd were, as well as Bernie, great service with purchasing my brand new Kia Forte. I love everything about it, I couldn't ask for anything better.

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Andrea Hudson
Full Star Full Star Full Star Full Star Full Star
6-9-2020
Andrea Hudson

Paul L is absolutely amazing! I bought my truck from him and he was so honest and helpful that I went back to get my daughter a vehicle from him. If you are in the market for a new or used vehicle I definitely recommend him. All of the staff at Rock River Ford are very friendly and make you feel right at home!!!

DEALERRATER
Sher
Full Star Full Star Full Star Full Star Full Star
6-3-2020
Dream 16th Birthday Surprise--Bernie and His Team Did It!

I can ALWAYS count on Bernie and his team--this is the 14th car we have purchased from Bernie, and 2nd Sweet 16 birthday surprise...first our son, and now for our daughter. She was very sad because her birthday was during the quarantine...and when the DMV finally opened, we promised her that she would get her driver's license. Bernie found her "dream car"...2020 Kia Forte with a sun roof. It all happened so incredibly fast! Bernie worked with Mike and Todd to show her the car to make sure she loved it. But once we realized the DMV was open, we needed to get the car in a matter of a few hours! Bernie and his team were on it. Bernie called Greg and they go it done! When Greg informed us, a very short time after that the car was ours, my heart melted. I was literally at the DMV, waiting for my daughter to finish her drive. Bernie worked with his team, and the "Fabulous 4" got the car ready for my husband and son to pick up...our 14th Ford car (over 25 years)! Once my daughter came home from the DMV, very sad, because we had her convinced that we needed to wait and get her new car later in the summer...she was in shock. As our garage door opened, her 2020 Kia Forte, with sunroof, sat waiting for her with a big red bow. She cried and so did we all! She said, oh my gosh, that's my DREAM car! Bernie, THANK YOU for making our dream and our daughter's 16th birthday the best ever! You did it for our son and you did it again! Greg, Todd and Mike...you guys are the BEST! Greg, you have ALWAYS come through for us! Todd and Mike, it was great meeting you both and working with you both...you both are the BEST as well! If anyone has a DREAM that you think may be impossible, just call Bernie and his team and they will get it done...literally in a few short hours! HIGHLY recommend!!!

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Tyler
Full Star Full Star Full Star Empty Star Empty Star
5-30-2020
DEALERRATER
colprest
Full Star Full Star Full Star Full Star Full Star
5-26-2020
Simply the Best

Bernie continues to exceed all expectations. He gave his 100% at every step of the process and made the experience as seamless as possible. If you're in the market for a new vehicle, I cannot recommend Bernie enough -- he is simply the best!

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Julie Weis
Full Star Full Star Full Star Empty Star Empty Star
5-19-2020
DEALERRATER
Faithful4
Full Star Full Star Full Star Full Star Full Star
5-17-2020
Another great experience with the Rock River Block Team....

Another great experience with the Rock River Block Team. Bernie and Mike are very dependable salesmen. They were able to make the car buying experience as normal as any other even with all the virus regulations.

DEALERRATER
Kay.forsen
Full Star Full Star Full Star Full Star Full Star
4-25-2020
Excellent service from Bernie, Paul and Greg. Bernie...

Excellent service from Bernie, Paul and Greg. Bernie helped me with finding a car. Paul helped me when car arrived and Greg was the finance person. They were all so helpful and I will go nowhere else to buy a car when you have these people working with you.

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Andrea Scruggs
Full Star Full Star Full Star Full Star Full Star
4-24-2020
Andrea Scruggs

Lori in the service center is the best! She made getting my car repaired painless!

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Amber Schnepper
Full Star Full Star Full Star Full Star Full Star
4-19-2020
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Luis Pedraza
Full Star Full Star Full Star Full Star Full Star
3-17-2020
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Christine Laube
Full Star Full Star Full Star Full Star Full Star
3-11-2020
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Mohamad Marrar
Full Star Full Star Full Star Full Star Full Star
3-9-2020
Mohamad Marrar

Great service...Jeanne is awesome

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pj mckee
Full Star Full Star Full Star Full Star Full Star
3-7-2020
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BUZZ & INIS B.
Full Star Full Star Full Star Full Star Full Star
3-6-2020
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Colleen Rynski
Full Star Full Star Full Star Full Star Full Star
3-6-2020
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Tracy Renfro
Full Star Full Star Full Star Full Star Full Star
3-5-2020
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Kelly MC
Full Star Full Star Full Star Full Star Full Star
3-1-2020
Kelly MC

I needed multiple parts for my Ford, and Greg (in the parts' dept) handled my phone order in less than 10 minutes. He was very knowledgeable about confirming the exact part numbers I needed, and verifying the parts to match my vehicle. The parts were delivered faster than expected, and when I arrived to pick them up, Greg even helped load the heavy items into my truck! Great service by Greg, and the parts dept. here. Highly recommended.

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Dave Hackman
Full Star Full Star Full Star Full Star Full Star
2-22-2020
DEALERRATER
Chicago Grandma
Full Star Full Star Full Star Full Star Full Star
2-15-2020
Third time was the charm. The vehicle was here just as...

Third time was the charm. The vehicle was here just as promised. Great service, and Harvey Kellar was friendly, solicitous, and thorough throughout the purchasing experience. Luke did a great job in finance, and the detailing crew had the car ready and waiting when we arrived.

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Kenneth Rine
Full Star Full Star Full Star Full Star Full Star
2-13-2020
Kenneth Rine

The sales person who helped me was amazing. I think he's name is Harvey thank you for all your help and time

DEALERRATER
ByronDave
Full Star Full Star Full Star Full Star Full Star
2-8-2020
Felt comfortable with Darrell

I had occasion recently to bring my 2011 Edge into Rock River Ford for service. I needed the Radiator flushed. I know that the Edge with the 3.5 Duratec Engine calls for a particular Coolant. I asked Darrell about that. He said (Just a minute Dave,Lets talk to parts) He got the answer and explained to me why the Dark Green coolant is important for the complete health of the motor and especially the water pump. I asked him if he would have the mechanic give the whole underneath of my car a look over while it was on the hoist. That was done and the mechanic not only assured me that I the car was GOOD. I did need a left ball joint. I had that done the next day. The Mechanic not only told me the importance of using the dark green coolant but he gave me a bottle half full of it for my convenience Just in case in needed some later I was completely happy with the attention I got from Darrell and also his mechanic. I wish I had his name because he was great..

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Gigi Loves you
Full Star Full Star Full Star Full Star Full Star
1-25-2020
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DJ Morgan II
Full Star Full Star Full Star Full Star Empty Star
1-20-2020
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Sanas and johnnys Wig
Full Star Full Star Full Star Full Star Empty Star
1-19-2020
DEALERRATER
Atlady54
Full Star Full Star Full Star Full Star Full Star
1-16-2020
Justin went above and beyond in solving problems and...

Justin went above and beyond in solving problems and getting repairs done for me. He has the patience of Job and was so very understanding.

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harry georgalis
Full Star Full Star Full Star Full Star Empty Star
1-9-2020
harry georgalis

Nice folks friendly service desk

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Kelly Morris
Full Star Full Star Full Star Full Star Full Star
12-29-2019
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Alejandro Hernandez
Full Star Full Star Full Star Full Star Empty Star
12-29-2019
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Sunday Pendley
Full Star Full Star Full Star Empty Star Empty Star
12-24-2019
DEALERRATER
miller
Full Star Full Star Full Star Full Star Full Star
12-21-2019
Good deal on our certified pre-owned Forte.

Johnny, Maurice, and Doug were great to deal with and really helpful. The people at Rock River Kia were easy to deal with. We were really close to what we were looking to spend on a new vehicle. Thanks.

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Vanessa Wilson
Full Star Full Star Full Star Empty Star Empty Star
12-19-2019
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Bryan Evers
Full Star Full Star Full Star Full Star Full Star
12-14-2019
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Byron Pack
Full Star Full Star Full Star Full Star Full Star
12-13-2019