Rock River Block

Testimonials

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Monique Turner
Full Star Full Star Full Star Full Star Full Star
11-8-2019
Monique Turner

Very pleased efficient

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Ashley Webley
Full Star Full Star Full Star Full Star Full Star
11-6-2019
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Sue Tyler
Full Star Full Star Full Star Full Star Empty Star
11-2-2019
DEALERRATER
cdoug
Full Star Full Star Full Star Full Star Full Star
10-24-2019
Polite and professional!

I purchased my first car from Rock River Ford a few weeks ago, and had a wonderful car buying experience. Everyone who I interacted with through the entire process was extremely polite and professional. I felt welcomed right away, and never felt pressured or forced to make any decisions during the process. I highly recommend this dealer if you're looking for a smooth buying experience!

DEALERRATER
Dkafka24
Full Star Full Star Full Star Full Star Full Star
10-23-2019
Personable!

All of the employees that I encountered and worked with had great personalities and were very personable to work with. They were all so helpful and made my buying experience so smooth! Highly recommend!

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James Ellis
Full Star Full Star Full Star Full Star Empty Star
10-17-2019
James Ellis

Good place for you to get a car

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somebody else
Full Star Full Star Full Star Full Star Empty Star
10-15-2019
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Carol Voigt
Full Star Full Star Full Star Empty Star Empty Star
10-12-2019
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JR Rounding
Full Star Full Star Full Star Full Star Full Star
10-8-2019
JR Rounding

They will take good care of you here.

DEALERRATER
Fordguy
Full Star Full Star Full Star Full Star Full Star
10-4-2019
Bernie Krowczyk put together a great deal for our...

Bernie Krowczyk put together a great deal for our daughter who lives 500 miles away. We drove the new car to her and brought her trade in back. We love Bernie. Gregg Decman, Lance Armstrong and Mike Schoenberg helped along the way.

DEALERRATER
Fordgirl
Full Star Full Star Full Star Full Star Full Star
10-3-2019
We are so grateful for Bernie's expertise in finding the...

We are so grateful for Bernie's expertise in finding the perfect vehicle for our daughter that was a great deal within her budget. She loves it and we keep coming back to buy our cars from Bernie. He's the best.

DEALERRATER
Leah B
Full Star Full Star Full Star Full Star Full Star
9-30-2019
Bernie and the team are always helpful, friendly, and...

Bernie and the team are always helpful, friendly, and knowledgeable. They make the car buying experience fun, easy, and so convenient. So happy with my new 2019 Ford Escape!

DEALERRATER
RWMHawk
Full Star Full Star Full Star Full Star Full Star
9-30-2019
Bernie is Amazing

He was so patient with me and was very helpful. I wanted to buy from him but they did not have the SUV I wanted. He made the whole experience painless. He never made me feel pressured. I felt like part of the family. If you are looking to buy from Anderson Rock River Block this is the guy!

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Tammy Fuller
Full Star Full Star Full Star Full Star Full Star
9-25-2019
Tammy Fuller

They were friendly, and fast.

DEALERRATER
hiwayman
Full Star Full Star Full Star Full Star Full Star
9-19-2019
Easiest Vehicle Purchase Ever

Bernie made this the easiest and most personable car buying experience I've had in many years of auto purchases. He asked what I was looking for in a vehicle and what my budget was and we went from there, showing me options in makes and models then finding the one that was right. He was polite, courteous and offered none of the usual BS I've come to expect from dealerships. Mike in finance sealed the deal in no time again, making sure I was comfortable with all aspects of the deal, Truly a pleasure dealing with them both! Nice to walk out of a dealer knowing I was treated fairly and with respect.

DEALERRATER
steve beck
Full Star Full Star Full Star Full Star Full Star
9-17-2019
AWESOME

Bernie and Lance Armstrong are 2 of the best Employees that Anderson ford could ever ask for there GREAT So is Gregg for finance department

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Nikki Drake
Full Star Full Star Full Star Empty Star Empty Star
9-17-2019
Nikki Drake

Great waiting area, comfortable and clean.Friendly and courteous staff...to patrons and each other. Service is decent.

DEALERRATER
jstone Rkfd
Full Star Full Star Full Star Full Star Full Star
9-16-2019
Exceptional dealership for buying a new vehicle.

Friendly staff and top notch dealership for buying a vehicle. Bernie Krowczyk (salesman) is the best. Jim Ballard (manager) and Jason Brown (general manager) are awesome. Gregg Decman (finance) is exceptional for putting together all the financial aspects of the deal. Thanks to all of you for another pleasant buying experience. Jack and Raye Stone, Rockford

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Maggie Williams
Full Star Full Star Full Star Full Star Full Star
9-12-2019
Maggie Williams

Service department is AMAZING. So helpful. They seem to truly believe in customer service

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steven Crowell
Full Star Full Star Full Star Full Star Empty Star
9-11-2019
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Steve Adams
Full Star Full Star Full Star Full Star Empty Star
9-11-2019
DEALERRATER
Mustang 2015
Full Star Full Star Full Star Full Star Full Star
8-22-2019
Our 2019 Mustang GT

Bernie Krowczyk sold us our third Mustang. He is very knowledgeable and listens to what car we would like to have. He picked us up and took us to the dealership and back home again. He goes out of his way to make sure we are satisfied with our purchase. Mike Schoenberg did a fantastic job of explaining our financing on the Mustang. He was able to get us a low interest rate.

DEALERRATER
2base
Full Star Full Star Full Star Full Star Full Star
8-21-2019
Easy to work with

Mitch was very good to work with, knew his cars but was not overbearing like so many car salesmen. Purchased a Fusion S with no pressure to upgrade to an SE or SEL.

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Tanya Scott
Full Star Full Star Full Star Full Star Full Star
8-19-2019
Tanya Scott

Professional, friendly team. Aleays take good care of me and my car. Appreciate how thorough and transparent they are. Love that they have a comfortable waiting room and shuttle service.

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Nathan Holt
Full Star Full Star Full Star Full Star Full Star
8-16-2019
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Laura Obrien
Full Star Full Star Full Star Full Star Empty Star
8-16-2019
Laura Obrien

Great people to work with

DEALERRATER
Shane
Full Star Full Star Full Star Full Star Full Star
8-15-2019
Great customer service and prices!

Bernie is always so friendly and helpful! what's whatever questions I had, he would find the answer. Matthew deering and service is awesome as well as all the service staff.

DEALERRATER
j&mfordcar
Full Star Full Star Full Star Full Star Full Star
8-15-2019
Experience purchasing our new Ford Edge ST.

It's hard to purchase a new vehicle. You wonder if this is the right thing to do and if you an afford it. The entire ordeal is stressful. However, all these doubts and frustrations were removed by the our current purchase from Bernie Krowczyk. His humor reduces the stress and his knowledge of the Ford product is unmatched. Gregg Decman was our finance man. He was excellent also. He conducted our deal with respect and courtesy. He explained our process step by step. Even though this is not our first purchase he took the time as we went through every detail and answered every question. Thank you. John and Mary Lynde

DEALERRATER
Jones7469
Full Star Full Star Full Star Full Star Full Star
8-15-2019
Reliable and respectful

Mitch was an excellent person to work with. He is very respectful and keeps his word. This was the best experience by far we have had when buying a car. Normally we dread going into a dealership to buy a car. Not anymore. We will always come back to Mitch. On a scale of 1-10 to rate him, we give him a 20! You will never find a better sales person than Mitch. He is bar far the best in Rockford!

DEALERRATER
Bearded
Full Star Full Star Full Star Full Star Full Star
8-14-2019
Professional, fun atmosphere.

Great people, great service and lots of laughing. Even though my credit didn’t work out. I never once felt like I was judge. He tried all options and it just wasn’t the time yet, but you better believe I will be there again. the lad bad attitude of hey I just want to help you and enjoy doing it. Was excellent. I recommend them to everyone!

DEALERRATER
Nanny
Full Star Full Star Full Star Full Star Full Star
8-14-2019
The best experience I’ve ever had buying a new car!

Mitch Edler was fantastic...I felt comfortable with him right from the start. I felt NO pressure and he was very friendly and positive. He did a great job of explaining the “bells and whistles “ ...more than once! He was sooo patient. His knowledge level was superb...he obviously knows these autos. I would highly recommend him to anyone!

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Chip Messiner
Full Star Full Star Full Star Full Star Full Star
8-13-2019
Chip Messiner

Great people, great service. I'll be back!

DEALERRATER
Paigeb
Full Star Full Star Full Star Full Star Full Star
8-13-2019
Fastest car buying experience ever!

This was my second time purchasing a vehicle through Mitch at Anderson Rock River Block and it was so easy and painless. We went into the dealership (with our 2 little ones) and he helped us order our vehicle. He let us know all of what to expect. We were out of the dealership within an hour. As soon as the vehicle arrived, I received a text from Mitch letting me know it had arrived. He had all the paperwork ready as soon as we arrived to pick it up. We had to fill out some other information and we were out the door again within an hour! Mitch has kept in touch making sure that everything is going well and has asked multiple times if we have any questions on our new vehicle. We will continue to purchase our vehicles with Mitch at Anderson Rock River Block.

DEALERRATER
F150driver
Full Star Full Star Full Star Full Star Full Star
8-13-2019
Fantastic, personalized customer service

We have been shopping around for a new Ford F150. We specifically came to the Rock River Block to see Mitch. He was able to get EXACTLY what we didn't know we were looking. We came looking for the bare minimum of trucks. He showed us a stunning show model, more than we thought we were in the market for. Mitch worked his magic and got us into the truck of my husband's dreams. We will be looking to trade in another car in the next year or so and guess who we will be visiting: Yep Mitch!

DEALERRATER
maria1#
Full Star Full Star Full Star Full Star Full Star
8-13-2019
AMAZING!!!!

Professional, honest, no games, clear detailed itemized pricing of the car and all fees associated with the purchase. Mitch Edler is a wonderful salesperson. Todd Berg is a wonderful manager. They made the process quick and easy. Mitch gave a detailed tutorial on the car. He answered all our questions and he made it clear that he would be available to us, in the future, if we had any other issues. In a few simple words... SIMPLY AMAZING. I would highly recommend both Mitch , Todd, and the dealership. F.Y.I. I contacted MANY dealerships in my car buying quest. Out of 9 dealerships I found a total of 2 who were willing to be honest and upfront on the costs. Rock River gave me the best service and price. If you're wondering.... I'm not a personal friend or family member of either person. I'm just a customer looking for the best price and service. Go with Mitch Edler, in sales, you wont be disappointed.

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Tim Hintzsche
Full Star Full Star Full Star Full Star Full Star
8-5-2019
Tim Hintzsche

Great service department I was in and out in with everything done.

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austin scholten
Full Star Full Star Full Star Full Star Full Star
8-2-2019