Rock River Block
SERVICE DEPARTMENT

Our Location

Rock River Block
224 North Alpine Road
Rockford, IL 61107

Service: 866-324-7990
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Ford & Mitsubishi Service Hours

Monday7:30 am - 6:00 pm
Tuesday7:30 am - 6:00 pm
Wednesday7:30 am - 6:00 pm
Thursday7:30 am - 6:00 pm
Friday7:30 am - 6:00 pm
Saturday8:00 am - 12:00 pm
SundayClosed
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Service Ad Campaign

Our Service Department

Problem with your vehicle? Time for your next scheduled maintenance? Our well trained service staff are here to provide you with the highest levels of customer satisfaction.

Winter Filter & Wiper Special

$20 OFF with coupon

Engine Air Filter
Wiper Blades
Cabin Air Filter

Please present coupon when order is written. Not valid with any other coupon offer or advertised special. Plus tax and fees. Valid only at Anderson dealerships. Discount off posted price. Must purchase all items together to apply discount. Rear wiper blades extra if applicable. Installation in store required for discount. Valid through 1/31/20

Variable Discount Coupon

Save based on how much you spend!

Spend $100 to $199.99 & SAVE $7.50
Spend $200 to $299.99 & SAVE $10
Spend $300 to $399.99 & SAVE $15
Spend $400 to $499.99 & SAVE $20
Spend $500 to $599.99 & SAVE $25
Spend $600 or more & SAVE $30

Excludes tires. Must present coupon when order is written. Not valid with any other coupon, offer or advertised special Applies to Service Department purchase only. Valid through 1/31/20

Oil Change & Tire Rotation

$10.00 OFF with coupon

Genuine OEM oil filter
Rotate tires
Set proper tire pressure
Tire-tread inspection
Inspect cabin air filter
Inspect & adjust all fluid levels
Multi-point inspection.

Please present coupon when order is written. Not valid with any other coupon, offer or advertised special. Valid through 1/31/20

FORD EXPRESS SERVICE

No Appointment Necessary!

Services provided in the Express Lane are:

Oil and filter change
Tire rotation
Tire repair
Wiper blades
Engine air filter
Cabin air filter
Bulb replacement
Battery replacement

Call 815-229-0510 with questions. Valid at Anderson Rock River Ford in Rockford only.

Meet Our Ford & Mitsubishi Service Staff

Ford & Mitsubishi Service Mgr Don Murray
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Don Murray
Ford & Mitsubishi Service Mgr
Don Murray
Service Advisor Matthew Deering
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Matthew can assist with your Ford or Mitsubishi service needs
Matthew Deering
Service Advisor
Matthew Deering
Service Advisor Tina Sparks
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Tina can assist with your Ford or Mitsubishi service needs
Tina Sparks
Service Advisor
Tina Sparks
Service Advisor  Jeanne Lundquist
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Jeanne can assist with your Ford or Mitsubishi service needs
Jeanne Lundquist
Service Advisor
Jeanne Lundquist
Service Advisor Heather Dockins
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Heather Dockins
Service Advisor
Heather Dockins
Service Advisor Lori Gaddo
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Lori Gaddo
Service Advisor
Lori Gaddo
Service Advisor Darrell McLaughlin
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Darrell McLaughlin
Service Advisor
Darrell McLaughlin

Meet Our Kia Service Staff

Kia Service Manager Mark Armato
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Mark Amato
Kia Service Manager
Mark Armato
Kia Service Advisor Justin Johnson
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Justin Johnson
Kia Service Advisor
Justin Johnson
Kia Service Advisor Mark Piippo
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Kia Service Advisor
Mark Piippo

Contact Information


Justin went above and beyond in solving problems and getting repairs done for me. He has the patience of Job and was so very understanding.

- Atlady54, DEALERRATER

Nice folks friendly service desk

- harry georgalis, GOOGLE

Johnny, Maurice, and Doug were great to deal with and really helpful. The people at Rock River Kia were easy to deal with. We were really close to what we were looking to spend on a new vehicle. Thanks.

- miller, DEALERRATER

Ok

- Karen C, GOOGLE

Such great service. Darrell is such a professional!

- sue bailey, GOOGLE

Mitch found us the perfect car for our daughter. Got it cleaned up, had a bit of maintenance that they aided with. RRF/Kia was on point for now our 3rd vehicle Purchased through them! Thank you all!!

- KC9VAE, DEALERRATER

I was able to find a car with low mileage and staff was very helpful in locating the vehicle for me, and shipping it close to home.

- Michele Hughes, GOOGLE

Very pleased efficient

- Monique Turner, GOOGLE

I purchased my first car from Rock River Ford a few weeks ago, and had a wonderful car buying experience. Everyone who I interacted with through the entire process was extremely polite and professional. I felt welcomed right away, and never felt pressured or forced to make any decisions during the...

- cdoug, DEALERRATER

All of the employees that I encountered and worked with had great personalities and were very personable to work with. They were all so helpful and made my buying experience so smooth! Highly recommend!

- Dkafka24, DEALERRATER

Good place for you to get a car

- James Ellis, GOOGLE

They will take good care of you here.

- JR Rounding, GOOGLE

Bernie Krowczyk put together a great deal for our daughter who lives 500 miles away. We drove the new car to her and brought her trade in back. We love Bernie. Gregg Decman, Lance Armstrong and Mike Schoenberg helped along the way.

- Fordguy, DEALERRATER

We are so grateful for Bernie's expertise in finding the perfect vehicle for our daughter that was a great deal within her budget. She loves it and we keep coming back to buy our cars from Bernie. He's the best.

- Fordgirl, DEALERRATER

Bernie and the team are always helpful, friendly, and knowledgeable. They make the car buying experience fun, easy, and so convenient. So happy with my new 2019 Ford Escape!

- Leah B, DEALERRATER

He was so patient with me and was very helpful. I wanted to buy from him but they did not have the SUV I wanted. He made the whole experience painless. He never made me feel pressured. I felt like part of the family. If you are looking to buy from Anderson Rock River Block this is the guy!

- RWMHawk, DEALERRATER

They were friendly, and fast.

- Tammy Fuller, GOOGLE

Bernie made this the easiest and most personable car buying experience I've had in many years of auto purchases. He asked what I was looking for in a vehicle and what my budget was and we went from there, showing me options in makes and models then finding the one that was right. He was polite,...

- hiwayman, DEALERRATER

Great waiting area, comfortable and clean.Friendly and courteous staff...to patrons and each other. Service is decent.

- Nikki Drake, GOOGLE

Bernie and Lance Armstrong are 2 of the best Employees that Anderson ford could ever ask for there GREAT So is Gregg for finance department

- steve beck, DEALERRATER
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