Rock River Block

2019 Ford Edge for Sale in Rockford, IL


Starting at $42,355.00

0% APR
60
Months

APR (2019 Ford Edge AWD ST)
Expires 09/30/2019

60 monthly payments of $16.67 for each $1,000 borrowed.

Ford

Awards

Award
Best Bet: Mid-Size SUV (2019 Model)
- The Car Book

Award
Best SUVs for Families (2019 Model)
- US News

Award
Best SUVs for the Money: Finalist (2019 Model)
- US News

Award
Driver's Choice Award: Best Midsize Utility (2019 Model)
- MotorWeek

Award
SUV of the Year: Contender (2019 Model)
- Motor Trend

Crash-Test Ratings

2019 Ford Edge SUV AWD

Overall
Full StarFull StarFull StarFull StarFull Star
Front Crash Overall
Full StarFull StarFull StarFull StarFull Star
Front Crash Driver
Full StarFull StarFull StarFull StarFull Star
Front Crash Passenger
Full StarFull StarFull StarFull StarFull Star
Side Crash Overall
Full StarFull StarFull StarFull StarFull Star
Side Barrier Overall
N/A
Side Barrier Driver
Full StarFull StarFull StarFull StarFull Star
Side Barrier Passenger
Full StarFull StarFull StarFull StarFull Star
Side Pole Driver
Full StarFull StarFull StarFull StarFull Star
Side Combined Front
N/A
Side Combined Rear
Full StarFull StarFull StarFull StarFull Star
Rollover
Full StarFull StarFull StarFull StarEmpty Star

Additional Vehicle Information

Green Score

EPA Green Score ( California LEV-III ULEV70 ?
EPA and California-required standards. The names refer to tables of numerical limits for the various air pollutants allowed by the standards.
)

Fuel Type Gasoline
Air Pollution Score ?
The Air Pollution Score is based on the government emission standards for which the vehicle was certified to comply with and reflects vehicle tailpipe emissions that contribute to local and regional air pollution, creating problems such as haze, and health issues.
5
1
5
10
Greenhouse Gas Score ?
This score reflects fuel emissions of carbon dioxide (CO2) and other greenhouse gases.
4
1
4
10
Smartway ?
SmartWay is a designation earned by those vehicles that have combined Air Pollution and Greenhouse Gas Scores that place them in the top tier (approximately the top 20%) of environmental performers. SmartWay Elite is reserved for the best of the best.
N/A

EPA Green Score ( Federal Tier 3 Bin 70 ?
EPA and California-required standards. The names refer to tables of numerical limits for the various air pollutants allowed by the standards.
)

Fuel Type Gasoline
Air Pollution Score ?
The Air Pollution Score is based on the government emission standards for which the vehicle was certified to comply with and reflects vehicle tailpipe emissions that contribute to local and regional air pollution, creating problems such as haze, and health issues.
5
1
5
10
Greenhouse Gas Score ?
This score reflects fuel emissions of carbon dioxide (CO2) and other greenhouse gases.
4
1
4
10
Smartway ?
SmartWay is a designation earned by those vehicles that have combined Air Pollution and Greenhouse Gas Scores that place them in the top tier (approximately the top 20%) of environmental performers. SmartWay Elite is reserved for the best of the best.
N/A

Contact Information


Available Incentives

$4000 - Ford Cash *On Approved Credit Calculate

See More +Expires: 09-30-2019

$2500 - APR *On Approved Credit Calculate

See More +Expires: 09-30-2019

$2500 - 84 Month APR *On Approved Credit Calculate

See More +Expires: 09-30-2019

$3250 - Ford Cash *On Approved Credit Calculate

See More +Expires: 09-30-2019

$2500 - APR *On Approved Credit Calculate

See More +Expires: 09-30-2019

$2500 - APR *On Approved Credit Calculate

See More +Expires: 09-30-2019

$2500 - APR *On Approved Credit Calculate

See More +Expires: 09-30-2019

$2500 - Ford Credit 90 Day Deferred Payment APR Financing *On Approved Credit Calculate

See More +Expires: 09-30-2019

$2500 - Ford Credit 90 Day Deferred Payment APR Financing *On Approved Credit Calculate

See More +Expires: 09-30-2019

* While we check with car manufacturers and other sources to confirm the accuracy and completeness of the data contained in this chart, we make no guarantees or warranties, either expressed or implied, with respect to the data in this report. Although we make every attempt to keep this chart up to date, all incentive information is subject to change without notice.

Special Offers

$500 - 2019 American Quarter Horse Member Offer*On Approved Credit Calculate

Details:
2019 American Quarter Horse Member Offer CUSTOMER ELIGIBILITY - Eligible customers must be a member of AQHA for at least 60 days prior to the purchase of an eligible vehicle to qualify for this offer. Previous purchases will not be eligible for this incentive. The AQHA member links to http://www.fordspecialoffer.com/aqha from the AQHA website (www.aqha.com). They login to the website using their AQHA Member ID # and Zip Code (as printed on their AQHA Membership Card). AQHA members may contact AQHA Customer Service @ (806) 376-4811 if they need assistance processing their e-Certificate. AQHA members should present their e-Certificate to the Ford Dealership at time of purchase.
See Less -Expires: 01-02-2020

$500 - 2019 First Responder Bonus Cash Direct Offer*On Approved Credit Calculate

See More +Expires: 01-02-2020

$500 - 2019 College Student Purchase Program*On Approved Credit Calculate

See More +Expires: 01-02-2020

$500 - 2019 Military Appreciation Bonus Cash*On Approved Credit Calculate

See More +Expires: 01-02-2020

$500 - Select Inventory Retail Customer Cash*On Approved Credit Calculate

See More +Expires: 09-30-2019

$500 - Farm Bureau Association eCertificate Offer*On Approved Credit Calculate

See More +Expires: 01-02-2020

$500 - Farm Bureau Association Conquest Offer*On Approved Credit Calculate

See More +Expires: 09-30-2019

2019 SIRIUS Satellite Subscription*On Approved Credit

See More +Expires: 06-01-2021

2019 Mobility Motoring Program*On Approved Credit

See More +Expires: 01-02-2020

* While we check with car manufacturers and other sources to confirm the accuracy and completeness of the data contained in this chart, we make no guarantees or warranties, either expressed or implied, with respect to the data in this report. Although we make every attempt to keep this chart up to date, all incentive information is subject to change without notice.

  • Features
  • Specs
  • Warranty

Features

Features

  • Safety
  • Technology
  • Exterior
  • Mechanical
  • Comfort
  • Interior

Safety

Safety

Rearview monitor in dash
Cross traffic alert rear
Autonomous braking
Pre-collision warning system audible warning
Pre-collision warning system visual warning
Lane keeping assist
Impact sensor post-collision safety system
Child safety door locks
Child seat anchors LATCH system
Impact sensor door unlock
Body side reinforcements side impact door beams
Camera system rearview
Automatic hazard warning lights
Parking sensors rear
Blind spot safety sensor/alert
Lane deviation sensors
Impact sensor alert system
Programmable safety key

Airbags

Airbag deactivation occupant sensing passenger
Side airbags front
Knee airbags dual front
Front airbags dual
Side curtain airbags front
Side-curtain airbag rollover sensor
Side curtain airbags rear

Security

Power door locks anti-lockout
Anti-theft system engine immobilizer
2-stage unlocking doors
Anti-theft system alarm with remote
Power door locks auto-locking

Mirrors

Side mirrors integrated turn signals
Side mirror adjustments power
Side mirror adjustments manual folding
Side mirrors heated

Technology

Exterior

Mechanical

Comfort

Interior

Specs

Warranty

Current Inventory

New 2019 Ford Edge AWD ST 4dr Crossover for Sale

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More Information + Less Information -
Click or call to schedule your test drive! **815-229-0510** You'll find great deals at Anderson Rock River Ford in Rockford! Anderson's Rock River…Click or call to schedule your test drive! **815-229-0510** You'll find great deals at Anderson Rock River Ford in Rockford! Anderson's Rock River Ford has it all just for YOU! We collect the LOWEST vehicle sales tax rate in the STATE (6.25% for IL residents and 5.5% for WI residents)! ***WE WILL BRING THE CAR TO YOU! ALL OF OUR VEHICLES CAN BE VIEWED AT YOUR HOME OR WORKPLACE!*** Call us today to check availability! Family-owned and proudly serving Rockford, Loves Park, Machesney Park, Belvidere, Winnebago and Boone Counties and Northern Illinois / Southern Wisconsin for over 45 years. Whether you need to purchase, lease or finance, our professional sales staff and business managers are here to help. Our commitment to your satisfaction is second-to-none. The discounted Internet price does not include Tax, Title, license or doc fee . Interest rate special may be available in lieu of rebate. Visit the Rock River Block and Anderson Rock River Ford for a test-drive in a new Ford in Rockford, IL on the corner of E. State and Alpine! We make auto easy! Sale price doesn't include College Grad rebate or Military rebate. When you arrive, let us know if you may qualify for additional incentives. Retail customer cash provided by Ford.(more)
Mileage4,864
TrimST
Stock #FT40546
VIN2FMPK4AP6KBB40546
Exterior Color
Interior Color
DrivetrainAWD
Internet Special!
MSRP
$52,125
Ford Credit Retail Bonus Customer CashExp: 09/30/2019
- $750
Retail Customer CashExp: 09/30/2019
- $1,500
Retail Bonus Customer CashExp: 09/30/2019
- $1,750
Anderson Price
$48,125
Sign Up For Price Drop Alerts
 
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  • New 2019 Ford Edge ST 1
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  • New 2019 Ford Edge ST 15
  • New 2019 Ford Edge ST 16
Previous Vehicle PhotoNext Vehicle Photo
More Information + Less Information -
Click or call to schedule your test drive! **815-229-0510** You'll find great deals at Anderson Rock River Ford in Rockford! Anderson's Rock River…Click or call to schedule your test drive! **815-229-0510** You'll find great deals at Anderson Rock River Ford in Rockford! Anderson's Rock River Ford has it all just for YOU! We collect the LOWEST vehicle sales tax rate in the STATE (6.25% for IL residents and 5.5% for WI residents)! ***WE WILL BRING THE CAR TO YOU! ALL OF OUR VEHICLES CAN BE VIEWED AT YOUR HOME OR WORKPLACE!*** Call us today to check availability! Family-owned and proudly serving Rockford, Loves Park, Machesney Park, Belvidere, Winnebago and Boone Counties and Northern Illinois / Southern Wisconsin for over 45 years. Whether you need to purchase, lease or finance, our professional sales staff and business managers are here to help. Our commitment to your satisfaction is second-to-none. The discounted Internet price does not include Tax, Title, license or doc fee . Interest rate special may be available in lieu of rebate. Visit the Rock River Block and Anderson Rock River Ford for a test-drive in a new Ford in Rockford, IL on the corner of E. State and Alpine! We make auto easy! Sale price doesn't include College Grad rebate or Military rebate. When you arrive, let us know if you may qualify for additional incentives. Retail customer cash provided by Ford.(more)
Mileage19
TrimST
Stock #FT40650
VIN2FMPK4AP1KBB40650
Exterior ColorWhite Platinum Metallic Tri-…White Platinum Metallic Tri-Coat
Interior ColorEbony
DrivetrainAWD
MSRP
$52,720
Ford Credit Retail Bonus Customer CashExp: 09/30/2019
- $750
Retail Customer CashExp: 09/30/2019
- $1,500
Retail Bonus Customer CashExp: 09/30/2019
- $1,750
Anderson Price
$48,720
Sign Up For Price Drop Alerts
 
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  • New 2019 Ford Edge ST 1
  • New 2019 Ford Edge ST 2
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  • New 2019 Ford Edge ST 11
  • New 2019 Ford Edge ST 12
  • New 2019 Ford Edge ST 13
  • New 2019 Ford Edge ST 14
  • New 2019 Ford Edge ST 15
  • New 2019 Ford Edge ST 16
Previous Vehicle PhotoNext Vehicle Photo
More Information + Less Information -
Click or call to schedule your test drive! **815-229-0510** You'll find great deals at Anderson Rock River Ford in Rockford! Anderson's Rock River…Click or call to schedule your test drive! **815-229-0510** You'll find great deals at Anderson Rock River Ford in Rockford! Anderson's Rock River Ford has it all just for YOU! We collect the LOWEST vehicle sales tax rate in the STATE (6.25% for IL residents and 5.5% for WI residents)! ***WE WILL BRING THE CAR TO YOU! ALL OF OUR VEHICLES CAN BE VIEWED AT YOUR HOME OR WORKPLACE!*** Call us today to check availability! Family-owned and proudly serving Rockford, Loves Park, Machesney Park, Belvidere, Winnebago and Boone Counties and Northern Illinois / Southern Wisconsin for over 45 years. Whether you need to purchase, lease or finance, our professional sales staff and business managers are here to help. Our commitment to your satisfaction is second-to-none. The discounted Internet price does not include Tax, Title, license or doc fee . Interest rate special may be available in lieu of rebate. Visit the Rock River Block and Anderson Rock River Ford for a test-drive in a new Ford in Rockford, IL on the corner of E. State and Alpine! We make auto easy! Sale price doesn't include College Grad rebate or Military rebate. When you arrive, let us know if you may qualify for additional incentives. Retail customer cash provided by Ford.(more)
Mileage12
TrimST
Stock #FT86136
VIN2FMPK4AP8KBB86136
Exterior ColorRuby Red Metallic Tinted Cle…Ruby Red Metallic Tinted Clearcoat
Interior ColorEbony
DrivetrainAWD
MSRP
$52,620
Ford Credit Retail Bonus Customer CashExp: 09/30/2019
- $750
Retail Customer CashExp: 09/30/2019
- $1,500
Retail Bonus Customer CashExp: 09/30/2019
- $1,750
Anderson Price
$48,620
Sign Up For Price Drop Alerts
 
Compare Selected Vehicles
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  • New 2019 Ford Edge ST 1
  • New 2019 Ford Edge ST 2
  • New 2019 Ford Edge ST 3
  • New 2019 Ford Edge ST 4
  • New 2019 Ford Edge ST 5
  • New 2019 Ford Edge ST 6
  • New 2019 Ford Edge ST 7
  • New 2019 Ford Edge ST 8
  • New 2019 Ford Edge ST 9
  • New 2019 Ford Edge ST 10
  • New 2019 Ford Edge ST 11
  • New 2019 Ford Edge ST 12
  • New 2019 Ford Edge ST 13
  • New 2019 Ford Edge ST 14
  • New 2019 Ford Edge ST 15
  • New 2019 Ford Edge ST 16
Previous Vehicle PhotoNext Vehicle Photo
More Information + Less Information -
Click or call to schedule your test drive! **815-229-0510** You'll find great deals at Anderson Rock River Ford in Rockford! Anderson's Rock River…Click or call to schedule your test drive! **815-229-0510** You'll find great deals at Anderson Rock River Ford in Rockford! Anderson's Rock River Ford has it all just for YOU! We collect the LOWEST vehicle sales tax rate in the STATE (6.25% for IL residents and 5.5% for WI residents)! ***WE WILL BRING THE CAR TO YOU! ALL OF OUR VEHICLES CAN BE VIEWED AT YOUR HOME OR WORKPLACE!*** Call us today to check availability! Family-owned and proudly serving Rockford, Loves Park, Machesney Park, Belvidere, Winnebago and Boone Counties and Northern Illinois / Southern Wisconsin for over 45 years. Whether you need to purchase, lease or finance, our professional sales staff and business managers are here to help. Our commitment to your satisfaction is second-to-none. The discounted Internet price does not include Tax, Title, license or doc fee . Interest rate special may be available in lieu of rebate. Visit the Rock River Block and Anderson Rock River Ford for a test-drive in a new Ford in Rockford, IL on the corner of E. State and Alpine! We make auto easy! Sale price doesn't include College Grad rebate or Military rebate. When you arrive, let us know if you may qualify for additional incentives. Retail customer cash provided by Ford.(more)
Mileage
TrimST
Stock #FT92437
VIN2FMPK4AP8KBB92437
Exterior ColorAgate Black
Interior ColorEbony
DrivetrainAWD
MSRP
$45,540
Ford Credit Retail Bonus Customer CashExp: 09/30/2019
- $750
Retail Customer CashExp: 09/30/2019
- $1,500
Retail Bonus Customer CashExp: 09/30/2019
- $1,750
Anderson Price
$41,540
Sign Up For Price Drop Alerts
 

Disclaimer

Dealership Information

Testimonials

"Easiest Vehicle Purchase Ever"

hiwayman
DEALERRATER
9-19-2019
Full Star Full Star Full Star Full Star Full Star

Bernie made this the easiest and most personable car buying experience I've had in many years of auto purchases. He asked what I was looking for in a vehicle and what my budget was and we went from there, showing me options in makes and models then finding the one that was right. He was polite, courteous and offered none of the usual BS I've come to expect from dealerships. Mike in finance sealed the deal in no time again, making sure I was comfortable with all aspects of the deal, Truly a pleasure dealing with them both! Nice to walk out of a dealer knowing I was treated fairly and with respect.

"AWESOME"

steve beck
DEALERRATER
9-17-2019
Full Star Full Star Full Star Full Star Full Star

Bernie and Lance Armstrong are 2 of the best Employees that Anderson ford could ever ask for there GREAT So is Gregg for finance department

Nikki Drake
Nikki Drake
GOOGLE
9-17-2019
Full Star Full Star Full Star Empty Star Empty Star

Great waiting area, comfortable and clean.Friendly and courteous staff...to patrons and each other. Service is decent.

"Exceptional dealership for buying a new vehicle. "

jstone Rkfd
DEALERRATER
9-16-2019
Full Star Full Star Full Star Full Star Full Star

Friendly staff and top notch dealership for buying a vehicle. Bernie Krowczyk (salesman) is the best. Jim Ballard (manager) and Jason Brown (general manager) are awesome. Gregg Decman (finance) is exceptional for putting together all the financial aspects of the deal. Thanks to all of you for another pleasant buying experience. Jack and Raye Stone, Rockford

Maggie Williams
Maggie Williams
GOOGLE
9-12-2019
Full Star Full Star Full Star Full Star Full Star

Service department is AMAZING. So helpful. They seem to truly believe in customer service

steven Crowell
steven Crowell
GOOGLE
9-11-2019
Full Star Full Star Full Star Full Star Empty Star
Steve Adams
Steve Adams
GOOGLE
9-11-2019
Full Star Full Star Full Star Full Star Empty Star

"Our 2019 Mustang GT"

Mustang 2015
DEALERRATER
8-22-2019
Full Star Full Star Full Star Full Star Full Star

Bernie Krowczyk sold us our third Mustang. He is very knowledgeable and listens to what car we would like to have. He picked us up and took us to the dealership and back home again. He goes out of his way to make sure we are satisfied with our purchase. Mike Schoenberg did a fantastic job of explaining our financing on the Mustang. He was able to get us a low interest rate.

"Easy to work with"

2base
DEALERRATER
8-21-2019
Full Star Full Star Full Star Full Star Full Star

Mitch was very good to work with, knew his cars but was not overbearing like so many car salesmen. Purchased a Fusion S with no pressure to upgrade to an SE or SEL.

Tanya Scott
Tanya Scott
GOOGLE
8-19-2019
Full Star Full Star Full Star Full Star Full Star

Professional, friendly team. Aleays take good care of me and my car. Appreciate how thorough and transparent they are. Love that they have a comfortable waiting room and shuttle service.

Nathan Holt
Nathan Holt
GOOGLE
8-16-2019
Full Star Full Star Full Star Full Star Full Star
Laura Obrien
Laura Obrien
GOOGLE
8-16-2019
Full Star Full Star Full Star Full Star Empty Star

Great people to work with

"Great customer service and prices!"

Shane
DEALERRATER
8-15-2019
Full Star Full Star Full Star Full Star Full Star

Bernie is always so friendly and helpful! what's whatever questions I had, he would find the answer. Matthew deering and service is awesome as well as all the service staff.

"Experience purchasing our new Ford Edge ST."

j&mfordcar
DEALERRATER
8-15-2019
Full Star Full Star Full Star Full Star Full Star

It's hard to purchase a new vehicle. You wonder if this is the right thing to do and if you an afford it. The entire ordeal is stressful. However, all these doubts and frustrations were removed by the our current purchase from Bernie Krowczyk. His humor reduces the stress and his knowledge of the Ford product is unmatched. Gregg Decman was our finance man. He was excellent also. He conducted our deal with respect and courtesy. He explained our process step by step. Even though this is not our first purchase he took the time as we went through every detail and answered every question. Thank you. John and Mary Lynde

"Reliable and respectful"

Jones7469
DEALERRATER
8-15-2019
Full Star Full Star Full Star Full Star Full Star

Mitch was an excellent person to work with. He is very respectful and keeps his word. This was the best experience by far we have had when buying a car. Normally we dread going into a dealership to buy a car. Not anymore. We will always come back to Mitch. On a scale of 1-10 to rate him, we give him a 20! You will never find a better sales person than Mitch. He is bar far the best in Rockford!

"Professional, fun atmosphere."

Bearded
DEALERRATER
8-14-2019
Full Star Full Star Full Star Full Star Full Star

Great people, great service and lots of laughing. Even though my credit didn’t work out. I never once felt like I was judge. He tried all options and it just wasn’t the time yet, but you better believe I will be there again. the lad bad attitude of hey I just want to help you and enjoy doing it. Was excellent. I recommend them to everyone!

"The best experience I’ve ever had buying a new car!"

Nanny
DEALERRATER
8-14-2019
Full Star Full Star Full Star Full Star Full Star

Mitch Edler was fantastic...I felt comfortable with him right from the start. I felt NO pressure and he was very friendly and positive. He did a great job of explaining the “bells and whistles “ ...more than once! He was sooo patient. His knowledge level was superb...he obviously knows these autos. I would highly recommend him to anyone!

Chip Messiner
Chip Messiner
GOOGLE
8-13-2019
Full Star Full Star Full Star Full Star Full Star

Great people, great service. I'll be back!

"Fastest car buying experience ever! "

Paigeb
DEALERRATER
8-13-2019
Full Star Full Star Full Star Full Star Full Star

This was my second time purchasing a vehicle through Mitch at Anderson Rock River Block and it was so easy and painless. We went into the dealership (with our 2 little ones) and he helped us order our vehicle. He let us know all of what to expect. We were out of the dealership within an hour. As soon as the vehicle arrived, I received a text from Mitch letting me know it had arrived. He had all the paperwork ready as soon as we arrived to pick it up. We had to fill out some other information and we were out the door again within an hour! Mitch has kept in touch making sure that everything is going well and has asked multiple times if we have any questions on our new vehicle. We will continue to purchase our vehicles with Mitch at Anderson Rock River Block.

"Fantastic, personalized customer service"

F150driver
DEALERRATER
8-13-2019
Full Star Full Star Full Star Full Star Full Star

We have been shopping around for a new Ford F150. We specifically came to the Rock River Block to see Mitch. He was able to get EXACTLY what we didn't know we were looking. We came looking for the bare minimum of trucks. He showed us a stunning show model, more than we thought we were in the market for. Mitch worked his magic and got us into the truck of my husband's dreams. We will be looking to trade in another car in the next year or so and guess who we will be visiting: Yep Mitch!

"AMAZING!!!!"

maria1#
DEALERRATER
8-13-2019
Full Star Full Star Full Star Full Star Full Star

Professional, honest, no games, clear detailed itemized pricing of the car and all fees associated with the purchase. Mitch Edler is a wonderful salesperson. Todd Berg is a wonderful manager. They made the process quick and easy. Mitch gave a detailed tutorial on the car. He answered all our questions and he made it clear that he would be available to us, in the future, if we had any other issues. In a few simple words... SIMPLY AMAZING. I would highly recommend both Mitch , Todd, and the dealership. F.Y.I. I contacted MANY dealerships in my car buying quest. Out of 9 dealerships I found a total of 2 who were willing to be honest and upfront on the costs. Rock River gave me the best service and price. If you're wondering.... I'm not a personal friend or family member of either person. I'm just a customer looking for the best price and service. Go with Mitch Edler, in sales, you wont be disappointed.

Tim Hintzsche
Tim Hintzsche
GOOGLE
8-5-2019
Full Star Full Star Full Star Full Star Full Star

Great service department I was in and out in with everything done.

austin scholten
austin scholten
GOOGLE
8-2-2019
Full Star Full Star Full Star Full Star Full Star
Foht Larry
Foht Larry
GOOGLE
7-21-2019
Full Star Full Star Full Star Empty Star Empty Star
Sandra L.
Sandra L.
YELP
7-12-2019
Full Star Full Star Full Star Empty Star Empty Star

Darrell had great customer service would have given a 5 but since my last visit in 2018 they had my phone number wrong which I had gave them to correct last time and he asked me for it today and when I called them to check if my car was ready they stated they had left me a message???? When I arrived to pick up my car the cashier guy 1st of all had no customer service or personality. I also told him my phone number was incorrect again gave him my number so I hope for my 3rd visit its corrected. Anytime I take me car for service I have always received a courtesy car wash and nothing that was my experience at Ford.

Marian Montana
Marian Montana
GOOGLE
7-10-2019
Full Star Full Star Full Star Full Star Full Star

Cooperative helpful to some extent

"Fantastic Customer Service!"

R. Lisa Matthews
DEALERRATER
7-5-2019
Full Star Full Star Full Star Full Star Full Star

There is a BIG difference between dealership services offered in Chicago vs. a non-city dealership. I have dual heating/AC, and one side of the car is stuck on heat, the other on AC. However, the car is still hot. The first time this happened, I told the dealership where I bought the car about my Narcolepsy and intolerance for heat which will make me sleepy behind the wheel and can they PLEASE squeeze me in? The best they offered me was an appointment 7+ days away. Fortunately, it fixed itself prior to the appointment date. Fast forward a year or so later, I'm in Rockford, it happens again, told them the same thing and that I can't drive back to the city in a hot car, what did they do? Squeeze me in and they are just as busy!! Go figure. Not to mention, offered me a car (repeatedly) while I wait for repairs, which isn't offered at my dealership. Never again will I purchase a car in the city. It is consistently my experience that you always get the hood version of customer service.

Lisa Matthews
Lisa Matthews
GOOGLE
7-5-2019
Full Star Full Star Full Star Full Star Full Star

There is a BIG difference between dealership services offered in Chicago vs. a non-city dealership. I have dual heating/AC, and one side of the car is stuck on heat, the other on AC. However, the car is still hot. The first time this happened, I told the dealership where I bought the car about my Narcolepsy and intolerance for heat which will make me sleepy behind the wheel and can they PLEASE squeeze me in? The best they offered me was an appointment 7+ days away. Fortunately, it fixed itself prior to the appointment date. Fast forward a year or so later, I'm in Rockford, it happens again, told them the same thing and that I can't drive back to the city in a hot car, what did they do? Squeeze me in and they are just as busy. Go figure. Not to mention, offered me a car (repeatedly) while I wait for repairs, which isn't offered at my dealership. Never again will I purchase a car in the city. It is consistently my experience that you always get the hood version of customer service.

Don M.
YELP
7-3-2019
Full Star Full Star Full Star Full Star Empty Star

We have been working with Brian Haselhorst and Don Murray for the repairs to our 2017 Ford Explorer. Parts have been on backorder for several weeks now and the dealership has provided us with a great loaner throughout this process. Their communication has been fantastic. Unfortunately Ford Motor Company has not been helpful throughout this process and this dealership is at the mercy of an uncaring company with a poor zone manager for FMC.

Ryan Kessler
Ryan Kessler
GOOGLE
6-28-2019
Full Star Full Star Full Star Full Star Full Star

Wow. Dwight was very pleasant, KEPT his word about a time frame (1.75 hours or less) (just over an hour and a half total), always friendly and got us the vehicle we needed. Very pleased with the whole process here. Would definitely be back for another vehicle or refer people here. Keep it up.

katia pena
katia pena
GOOGLE
6-27-2019
Full Star Full Star Full Star Full Star Full Star

Great place nice people

"Great people, communication & hardworking service department"

dcmoza
DEALERRATER
6-22-2019
Full Star Full Star Full Star Full Star Full Star

We have been working with Brian Haselhorst and Don Murray for the repairs to our vehicle. Parts have been on backorder for several weeks and they have provided us with a great loaner throughout this process. Great communication!

Don Moza
Don Moza
GOOGLE
6-22-2019
Full Star Full Star Full Star Full Star Full Star

We have been working with Brian Haselhorst and Don Murray for the repairs to our 2017 Ford Explorer. Parts have been on backorder for several weeks now and the dealership has provided us with a great loaner throughout this process. Their communication has been fantastic. Unfortunately Ford Motor Company has not been helpful throughout this process and this dealership is at the mercy of an uncaring company with a poor zone manager for FMC.

"Overall experience"

JV
DEALERRATER
6-20-2019
Full Star Full Star Full Star Full Star Full Star

Overall professionalism, friendliness, helpfulness Bernie is always friendly and helpful. He explains options thoroughly, listens to me, and guides me in decision making. Thank you!

"Great customer service"

Bgdaddy2
DEALERRATER
6-10-2019
Full Star Full Star Full Star Full Star Empty Star

Melissa went out of her way to make sure I all the info needed to make my decision. She knew I was driving over 2 hours away and made me feel at home with NO PRESSURE if purchasing. She understood this vehicle we were texting and emailing back and forth wasn’t my first choice. But she got me all answers I was looking for. In turn I decided to come and see the vehicle for myself . Glad I did. Thanks Melissa. Great job.!!

David Monk
David Monk
GOOGLE
5-30-2019
Full Star Full Star Full Star Full Star Full Star

Great service. Willing to listen to your needs.

Tom Duffy
Tom Duffy
GOOGLE
5-30-2019
Full Star Full Star Full Star Full Star Full Star

Had car issues and these folks were great

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