Most Please car/truck purchase we have ever experienced. Bernie is the best.

My sales rep was outstanding, along with the Rock River Ford Crew! Great people.

Our sales lady, Pat Cahill, worked very hard for us through her manager to provide us with an auto to fulfill our requirements. Thanks, Pat!

Bernie, at Rock River Ford, is a wonderful salesman. He always remembers Mike and me when we walk through the door. Bernie is so very helpful, but we never feel pressured to buy....sometimes we are just looking at what is new. Our financing was done very quickly. The gentleman was very thorough, took care of every thing in a friendly, business like manner.

Just when you think you can't get a great deal... Rock River blows me away! Bernie is a god of all sales people... this is why I come back every time I buy a new vehicle. Keep up the good work guys!

Bernie was a great salesman and made me feel comfortable going alone to shop for vehicles where as at other dealerships it was a very intimidating process

Tony and Rick deserve all my praise and more. They're outstanding service, sales and financing representatives. It was because of those two that I bought a Ford.

The group at Anderson Ford did everything that was asked of them and more. I told them what our company was looking for and they delivered!! Our sales man, Bernie Krowczyk, did an excellent job!!

Bernie was very helpful and made the entire buying experience smooth and enjoyable. Would highly recommend!

Your sales and service teams are the best! This experience is how buying a new auto should be! Bernie was great!! He sets the example for your sales team success. The service team was very polite and flexible!! Thanks!!

I like the new Kia advertising slogan…”The Power to Surprise”. I think this phrase is also fitting for one of your employee’s – Jody Petrie. Let me tell you what happened.
I have been in the market for a new car for the past few months. I had essentially convinced myself that I was going to get a new Kia Optima. I only wanted a White SX. I got pretty serious about it over the last 3 weeks – and began to search the dealer inventory of Kia dealers throughout Chicago. As you already know - the Optima is a very popular car and the SX is hard to find. I had sent queries to a variety of dealers, trying to see if anyone had a White SX in stock. The follow up and responsiveness of the dealers I contacted was horrible. Most of the messages I received were standard “form” letters and canned responses – very generic and bland. Some I have still not heard from at all!

Last week I was on a business trip and visited about 2 different cities. I flew in to San Fransico last Wednesday night after I reached the hotel I turned my attention to my White SX. I went to the cars.com site and tried to locate the White SX. This time I expanded the search to 100 miles. Much to my delight – a White SX just like I wanted showed up at your dealership. I quickly found your web site, looked at your inventory and it confirmed what I was looking for. I filled out your web form to get more information and pricing – and then hit “send”. I was expecting MAYBE a canned auto responsive – or a follow up by Saturday. That didn’t occur. I had already shut my computer down when my cell phone “buzzed” that I had a new e-mail. I received a personal, friendly, and helpful note from none other than Jody. I would not believe it. She answered my e-mail at 2 AM in the morning!! This was MY example of the “Power to Surprise”. It was a great surprise – and exactly one week later – I drove off your lot with my brand new 2011 Kia Optima SX – Snow White Pearl!!!
Jody did an incredible job – answering all of my lame questions. She even sent me photos of the wheels! (my wife thinks I am crazy of course, but the wheels DID matter to me). Jody responded to each of my questions and guided me through the entire process. No question was too stupid and no request was unreasonable. She did a GREAT job! She followed up with me every step of the way.
On Wednesday, I got to your dealership around 4:30. Jody had already left for the day… BUT CAME BACK TO MEET ME! What? From a car dealer? On her own time? Again – The Power to Surprise!
I hope you realize what a special employee you have in Jody Petrie. She reflects your dealership so well and is so professional. I hope there is some way to recognize her for her performance and customer service. She has been one of the best I have ever dealt with.
Please pass along my sincere thanks to Jody for everything she did!
Have a great weekend – I know I will as I cruise around Chicago in my new car!!

My wife found the Soul on TV and "out and about". We went to look, found exactly the color and features she wanted, and Jim helped us get the deal we needed. Unexpectedly, we left there with a new car that evening and excited about the car while feeling great about the price. Financing even helped us get with the lender we preferred and the terms we not only needed, but desired. A couple months later, my interest in a new SUV took us from 4 makes and models, to 2, and then to one. Interestingly enough, Rock River Block had 3 of the 4 to start with (1 Kia and 2 Ford). Our final decision on the best SUV came down to the 2011 Sorento SX V6. The decision in-hand, we then had to get the price were were looking for. Mike was very supportive as well as not too invasive. He did not push nor did we feel the need to pull away. Between Mike and the sales manager Bill, we reached the price and deal in a matter of minutes - - and they respected every bit of homework and research we brought to the table. The last item on the SUV-purchase task list was ahead with our trade-in. Again, in a matter of only minutes, they offered what I needed to hear - - and we are now a 2-Kia family. My wife LOVES her "Alien" Soul, and I enjoy my Sorento more and more every time I drive it. Our daughter now wants a new car, too. NOOOOOOOT. However, purchase #1 brought us back to them for just the possibility of purchase #2. Their work was so appreaciated by us that we would not hesitate to go again and/or recommend them to anyone. Bill has also even turned us on to a couple of GREAT restaurants in the area. (Thanks Bill! Hope to see you there.) I am very pleased with Rock River Kia. Their terrific one-on-one work with us, at out convenience, is further enhanced by Stephanie's communications - - which overall, makes up a GREAT team.

Just bought a new KIA Optima from Rock River Block. I have been looking throughout Chicago for the exact vehicle I wanted and the price I was willing to pay. Although Rockford is 90 minutes from my house, it was well worth the drive. I dealt mainly with Jody Petrie through e-mail and the phone. She was AWESOME to work with. I was on the west coast when I sent my initial inquiry via their web site. It was midnight where I was (2AM in Chicago). Jodie picked up my message and sent me an answer 30 minutes after I submitted my information. She was quick to respond and answered every dumb question I had. She even e-mailed me pictures of the wheels!

We reached a deal over e-mail and I made the drive. Everything I was promised was true and my deal was done in 30 minutes. They were great to work with. I would highly recommend the dealership - and make sure you contact Jody! I will definitely work with them again for my next Kia purchase.

The car is fantastic as well. I bought the Optima SX. I have owned Honda, Acura, Toyota and Nissan. The value in this car is hard to beat and the feature list is unreal. The Japanese manufactures have their work cut out for them - Kia and Hyundai are on a roll - now I know why!

This is the very FIRST brand new car, I have owned in 20 years. They were all SUV vehicles. I am very impressed with the car I finally chose. The salesman Bernie, was such a very big help. He not only helped me, but he explained in great detail about the options, on all the vehicles we asked about and put no pressure on us about any certain one of them. He readily just waited for me to pick one for us to test drive. After the first test drive we picked another one to try. He explained each time the features and benefits to see if they would fit my vehicle needs. At the same time he answered every question I had. I will definitely buy a Ford again. This is also the first time I have owned a Ford. My husband has been a a Ford guy for years. If I had known your products were this good I would have owned a Ford sooner. PS- My husband did tell me, but you now women. Thank you very much !!!

Bernie is a great guy and definitely goes above and beyond....

Bernie Krowczyk is the best sales consultant ever! He goes to great lengths to insure that his his customers are completely satisfied with their vehicle purchase. Sincerely Jack and Raye Stone

Dear Mr. Anderson
It was 3 moths ago that my wife bought a Mustang from your Rock River Ford store. After a rough start she bought a car from Alan Barker and the staff at the store and was treated very well and is very happy with the car. Thank you for your attentive staff.

Now three months later, I was in need of a car and returned to Alan Barker with a list of my needs and a budget. Alan, once again stepped up and demonstrated the kids on attention and professionalism I'm sure you expect from your staff.

Alan listened to what I needed and paid attention to my budget. We drove to several of your lots and he made suggestions as to what felt would be the best value for my budget. He showed me a 2007 Hyundai and explained all of the equipment, mileage expectations and warranty info etc.

Working with Rick Beale were able to come to a price that fit my needs. Both Alan and Rick stayed involved with the transaction as did Jim Miller.

I bought the car and was very happy. After I had the car a couple of days I noticed a couple of minor things and called Alan who asked me to bring the vehicle in and said he would take care of my concerns. We made an appointment for the next week and I took the vehicle into your detail shop and all was handled to my satisfaction.

As in my wife's case, I was treated courteously and professionally. I would gladly do business with the Anderson Auto Group again and recommend both Alan and the rest of the staff to my friends and family.

We had a wonderful experience purchasing our new Escape. Bernie our salesrep was very friendly and had a great amount of experience and knew about the vehicle we purchased like it was his own. We would definitely purchase a vehicle from Anderson Ford again and if Bernie is still there we will want him to be our salesrep. We owned four Nissan's in the past. In 2008 my dad passed away and gave us his 1999 Contour, he could get out of it a lot better than the Nissan so we sold the Nissan and kept the Ford after that. My Dad would be proud that we are now Ford people. 11-16-2010

I recommend this dealer: Yes

My Review of Anderson's Rock River Ford:
We were very comfortable with our salesman, Joseph. There was never any high pressure sales pitches. Joseph was very professional and knowledgeable. We had decided to buy a Ford because they were the only company not to take a buy out and we have always prefered Ford products anyway. The entire atmosphere of the dealership was friendly and comfortable. We have already recommended this dealership to our friends.

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

My Review of Anderson's Rock River Ford:
DENIECE SENTER IS A VERY PLEASANT SALES PERSON. I WANT TO THANK HER FOR TAKING UP HER TIME FOR INTRODUCING ME TO AN AUTOMOBILE THAT IS AFFORDABLE TO ME. SHE WORKED HARD IN SATISFYING ME AND MY HUSBAND. WE ARE PLEASED WITH THE AUTOMOBILE. THANK YOU!!!

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

My Review of Anderson's Rock River Ford:
After a very shakey start with another dealership my wife wanted to give up on buying. I went in and met Alan. He was professional, courteous, sincere and seemed to honestly care and felt badly about how my wife had been treated at the other dealer.

Reason for Visit: Sales (New)

I recommend this dealer: Yes

My Review of Anderson's Rock River Ford:
Morris was great! He showed me different models and was patient with me while I compared notes and prices. Rock River was the best value I found and I didn't have to go far to find it! After the sales process was complete Cesar, the finance guy, got me a really good rate at a local bank and completed my experience with a great finish. Thank you to everyone at Rock River for the effort and professionalism

recommend this dealer: Yes

My Review of Anderson's Rock River Ford:
I went into the dealership just to drive a Ford Edge to see if it was something I wanted to pursue. From the moment I walked in, everyone was very friendly and professional, but never pushy. They had the vehicle I wanted in stock, let me drive it, and I fell in love. Three days later, they had given me the price I wanted, gotten financing done, explained every detail about the car, and I was driving home. The experience could not have gone any easier

Reason for Visit: Sales (New)

I recommend this dealer: Yes

My Review of Anderson's Rock River Ford:
I was in the market for a new car due to transfering to a different company-I was going to go with a nisson,but going to this Andersons they worked with me on everything I asked for and then some.this lso includes your financing dept.they were also great to get me the best rates! I have recommended Anderson to my friends already!Thanks again for everything!

My Review of Anderson's Rock River Ford:
scott was a no pressure sales person. he asked me what i was looking for and found a ford ranger that i wanted. i would reccomend scott and anderson ford to purchace a vehicle
we looked 3 different times to find the ranger and financing ...then ford came out with 0 percent and it was a done deal
thanx again

I bought at Rock River Ford because of our sales person and your finance guy.

I was satified overall, my sales rep was excellent, no pressure, very personable and polite. He was knowledgeable in the Ford products and what was availbale, offering me info on the rebates on different cars, etc. I would recommend him to friends and family.

My husband and I were very happy when we purchased our new vehicle. Our salesperson was Jose and we would like to thank him for his assistance. He was very helpful and extremely knowledgeable. He listened to all of our needs and found the right vehicle for us.

Was very helpful and had patience with me. Took me a while to decide.

Joseph DeRiggi is a great salesman. He doesn't pressure at all. He listens to what we are looking for and tries to help us match up with the best vehicle possible. He has always kept us informed on the progress of finding our new vehicle and follows up afterward. We will continue to shop at Rock River Ford whenever we need a vehicle. The rest of the staff we have dealt with also treated us very well making this a positive experience every time. I think this is vehicle number 6 with this dealership and Jose.

ALAN BARKER, SALES AND MARK ARMATO, SERVICE DID A GREAT JOB IN WORKING WITH ME. THEY ARE A CREDIT TO FORD/ANDERSON AND THEMSELVES. VERY PROFESSIONAL. I BOUGHT BUICK/OLDS FOR YEARS BUT NO LONGER. THANKS FORD

Friendly, knowledgeable staff, excellent price, awesome vehicle!

Our sales consultant Alan was great. We came in just to compare a ford to a dodge and gmc. Alan answered every question we had but didn't get aggressive or pushy with us-a very nice change. He took his time with us even though we said we were only looking. We are very happy with our new truck. The detailing dept. did an amazing job, it should have been featured in a magazine layout! Thank you for everything. Sharon and Bill Heintz

you guys are great. i have bought my last three cars from you. you always seem to work for me and actually care. my salesman joseph deriggi is awesome.

We were not pressured and were allowed to walk around. We had already been to two other Dealers and the experience of shopping there was not comfortable. The selection was great, the people were great and the price was Great! We did all our homework and we bought two vehicles for our family on the same day. We will stick with Anderson!?

I went into the dealership just to drive a Ford Edge to see if it was something I wanted to pursue. From the moment I walked in, everyone was very friendly and professional, but never pushy. They had the vehicle I wanted in stock, let me drive it, and I fell in love. Three days later, they had given me the price I wanted, gotten financing done, explained every detail about the car, and I was driving home. The experience could not have gone any easier.